Since the medical error death of her young son Lewis in 2000, Helen Haskell has worked to bring the patient voice to healthcare safety and quality. Helen is president of the American nonprofit patient organizations Mothers Against Medical Error and Consumers Advancing Patient Safety and is an Institute for Healthcare Improvement senior fellow. She is Chair of WPA Patient Safety and Quality Council and former co-chair of the WHO Patients for Patient Safety Advisory Group and a recently retired board member of the Accreditation Council for Graduate Medical Education and the Institute for Healthcare Improvement. She is a member of the board of directors of the International Society for Rapid Response Systems, the Patient Safety Action Network and is on the steering committee of Consumers United for Evidence-Based Medicine. She serves on many other boards and committees, including quality and safety committees at the National Quality Forum, AHRQ, and the Center for Medicare and Medicaid Services. She was a winner of Consumer Reports’ first National Excellence in Advocacy award in 2011 and was named by Modern Healthcare magazine as one of the “100 Most Powerful People in Healthcare” in 2009 and by Becker’s Hospital Review as one of 50 leaders in patient safety in 2015, 2016, and 2017. She has written numerous journal articles and patient educational materials on patient safety and patient engagement and is co-editor of an interprofessional textbook using patient narrative to teach patient safety and professional competencies. She has been featured in dozens of articles and videos on patient safety, including Transparent Health’s Lewis Blackman Story, shown in hospitals and medical and nursing schools across the world.

Synnøve Serigstad is head of safety investigation methods and learning at The Norwegian Healthcare Investigation Board. She has been working at the Investigation Board since the very beginning in 2018. She is responsible for the development of a healthcare investigation method and process, the board`s internal education program and for ensuring that the board`s reports and recommendations are conveyed in a way that is both pedagogical and useful for the recipients. Synnøve has a cand. polit degree in Political Science from the University of Bergen. She has worked as a researcher at the Uni Research Rokkan center in Bergen and the University of Stavanger in the field of societal safety and has published more than 10 scientific articles on homeland security. Before she started at her current job at the Investigation Board, Synnøve led the work of implementing the Norwegian national patient safety program "In Safe Hands 24/7" in the Western Norway Regional Health Authority.

Mirka Cikkelova is the General Secretary of the European Patient Safety Foundation (EUPSF), an independent foundation based in Brussels, Belgium. With a background in management and extensive experience in project coordination, she leads EUPSF’s efforts to unite experts and organisations in advancing patient safety across Europe. By involving stakeholders such as patient organisations and advocates, healthcare professionals, healthcare providers, academia and life sciences companies, Mirka ensures that the EUPSF’s work is comprehensive and inclusive. Her large network and ability to bring together complementary points of view facilitates the development of the solutions tailored to the complexity of patient safety challenges.

Dr David Kelly is a Health Policy Analyst at the Organisation for Economic Co-operation and Development (OECD) working on the Health Care Quality and Outcomes Working Party. His work covers patient and diagnostic safety, patient-reported outcomes and experiences and quality of cancer care. David is a medical epidemiologist and specialist in public health medicine with a medical degree from Trinity College University of Dublin and MPH from EHESP France. Prior to joining the OECD, David worked at the French National Public Health Agency, the Health Service Executive and Government Department of Health in Ireland and the Quality of Care unit of the World Health Organization.

Jolanta Bilińska –Director of Development and Social Communication at City Medical Centre dr. K. Jonscher in Lodz, lecturer at High School for Nurses in Kalisz, before at National Health Fund- Lodz, Head of the Department of International Cooperation. Jolanta Bilińska has M.A. in Clinical Psychology. She used to diagnose hospitalised children and teenagers with personal disorders. In early 90”s she started working for regional newspaper – DziennikŁódzki. She published almost 2000 articles concerning medical issues and politics. She was mostly interested in matters relating to patients’ rights and the way they are observed in health care system. She also raised patients’ awareness of the health care system. Since the year 2004 she has performed the function of coordinator concerning European Union in National Health FundinŁódź. Since 2005 she has been the champion leader in World Alliance for Patient Safety. In 2006 she established Patient Safety Foundation. Its main aim is to promote safety measures in health service as well as to involve patients in the process of treatment, The foundation cooperates with the Ministry of Health, WHO officer and another non-governmental organization which are regarding patients’ matters. She is an expert in Public Health from 2009,she was also a IAPO chair of the board from 2015– 2018 (International Alliance of Patients Organizations).

Sven Staender, MD, PhD, is a specialist in anaesthesia and intensive care medicine and expert on patient safety and risk management. After his training at the University of Basel, he was head of the Institute for Anaesthesia and Intensive Care Medicine at Maennedorf Regional Hospital from 1999 to 2024. During his career, he developed an error reporting system for anaesthesia in Basel in 1995 (CIRS). He was subsequently involved in the development of the Helsinki Declaration on Safety in Anaesthesia within the European Society of Anaesthesiology and Intensive Care Medicine and served as president of the European Patient Safety Foundation. He is currently on the advisory board of the European Patient Safety Foundation and is involved in various national patient safety projects in Switzerland. In addition to his consultancy work, he teaches ‘Safety’ at the University of Zurich and is the author of various publications on patient safety.

Health Policy Analyst OECD & Coordinator of the OECD Health Care Quality and Outcomes Katherine de Bienassis is a Health Policy Analyst at the Organization for Economic Co-operation and Development (OECD) and coordinator of the OECD Health Care Quality and Outcomes Working Party. Her work covers health system performance assessment, patient safety, patient-reported metrics, and health worker-reported outcomes and experiences. Prior to joining the OECD, Kate worked as a Senior Project Manager at the National Quality Forum (a U.S. based NGO), where her work focused on the evaluation and endorsement of healthcare quality and outcome measures for use in hospital settings, readmissions, cancer care, pediatrics, and cost and efficiency. Kate previously held positions as Senior Program Associate with the CER Methods team of the Patient-Centered Outcomes Research Institute (a U.S. based research funding organization) and as Program Coordinator of the Center for Global Development’s Global Health Team (a Washington, D.C. based think tank). Kate holds her MPH from Dartmouth College.