Lais is the Quality, Patient Safety and Innovation Manager and member of the Clinical Best Practice Council at Elsevier. She provides strategic counsel to organizations on how evidence-based information and technology can improve patient safety and clinical outcomes and how evidence-based solutions can empower healthcare professionals on their path to delivering high quality and safer care through innovative solutions.

Lais currently holds positions at the Brazilian Society of Quality of Care and Patient Safety (SOBRASP) as a member of the scientific council, member of the Diversity and Equity team, member of the Emerging Diseases team and producer and director of the Podcast ‘Pausa pro Cafe’ which discusses best practices for quality of care and patient safety.

Lais is an honorary member of the Patient Safety Foundation in Chile, an associate member of the International Association of Innovation Professionals, Certified Six Sigma Black Belt and holds an MBA in Health Management and Innovation.

Some of her work can be seen on the publications: book chapter ‘Safe Systems for safe Maternal and Newborn care’, whitepaper ‘Critical thinking skills for nurses in the age of healthcare technology’, whitepaper ‘Journey towards zero harm – Sustaining the delivery of quality of care through system nudges’, article in Revista Chilena de Seguridad del Paciente ‘Maximise quality and patient safety through rapid access to current, credible, evidence-based practice’, and whitepaper ‘Information: Empowering Healthcare Professionals in Fostering Safe Systems’.